Citizen office Kundenzentrum Alstertal - Bezirksamt Wandsbek - Fachamt Einwohnerwesen: opening hours

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Please respect the opening hours. Closed today!

The services specified above (register/cancel apartment, good-conduct certificate, children's passport, passport, ID card, u.a.) might be restricted or unavailable.

The citizen office, also known as registration office, registration office or citizen service, is a citizen-oriented authority with reporting duties. Esp. in larger cities, it is necessary to make an appointment before visiting the citizens' office. In particular, duties of registration are defined as: passport matters, registration, deregistration and revocation, the issuing of certificates of good conduct and official certifications as well as information from the register of migrants.

Typical services of the citizen office or registration office are: registration and registration of an apartment, change of address in vehicle registration and identity card, issuance of resident parking permit, decommissioning of a motor vehicle, authentication of copies, issue of passport, identity card and replacement driver's license, issue a certificate of good conduct, apply for a child card and passport, Apply for and extend passport documents. The cost of services vary regionally, the fee table is usually available online.